Dedicated Customer Teams & Agile Services
Helping companies boost their branding with tin packaging.
Can I get my tins personalized?
We can print on most of the tins we sell. We offer two methods of printing: Silk Screen printing that allows us to print solid PMS colors, and General printing that allows us to print 4 color process. Visit our Personalized Custom page for more information.
What is the difference between silk screen and general printing?
Silk screen printing uses solid PMS ink colors and cannot reproduce shadows or gradients. It has a glossy finish.
General printing is 4-color process and can print anything from logos to photographs. It has a matte, textured finish.
Your artwork will determine whether your artwork should be printed silk screen or general. Please refer to our Personalized Tins page for more information.
What are your artwork requirements?
For Silk Screen (solid PMS colors) we require vector art. For General Printing (4 color process) vector EPS or the original native file your artwork was created in is best, but we can also use a raster file that is 300 ppi at actual size. Find more information about art requirements on our Personalized Tins page, or you can upload your artwork on our Request a Quote page and a custom printing specialist will assist you.
How do I send the artwork to you?
You can upload your artwork on our Request a Quote page and a custom printing specialist will contact you.
What is your lead time for custom printing?
The lead time for most orders during the off-season is 25 work days from proof approval until ship date. Lead time may increase based upon tin availability or for large order quantities. Lead times will be longer during the seasonal months of September-December. We encourage you to place your order as early as possible.
Do you offer rush printing?
This is a question we get often during the busy holiday season, but we do not offer rush printing as it would only serve to delay the orders of customers who placed their orders earlier. We strive to get all orders printed and shipped as quickly as possible, and in the order in which they were received.
If you need your tins more quickly, we suggest you try one of our stock tins.
Still have a questions?
lf you cannot find answer to your question in our FAQ, you can chat to our friendly team. We wil answer to you shortly!